Privacy Policy
Less i Smart
Privacy Policy
How we collect, use, share, and protect personal information when you interact with our store.
1. Information we collect
Depending on how you use our store, we may collect:
- Contact details such as name, email, phone number, billing address, and shipping address.
- Order information such as products purchased, order value, returns, and customer service history.
- Payment-related information processed by our payment providers. We generally do not receive your complete card number.
- Device and usage information such as IP address, browser type, device identifiers, pages viewed, and interactions with the website.
- Marketing preferences and information you voluntarily provide in inquiries, reviews, wholesale requests, or surveys.
2. How we use information
- Process orders, payments, shipping, returns, and refunds.
- Provide customer service and respond to retail or wholesale inquiries.
- Operate, secure, troubleshoot, and improve the website.
- Prevent fraud, abuse, and unauthorized activity.
- Send service communications and, where permitted, marketing messages.
- Comply with accounting, tax, customs, legal, and regulatory obligations.
3. Cookies and similar technologies
We and our service providers may use cookies, pixels, local storage, and similar technologies to keep the store functioning, remember preferences, understand site performance, prevent fraud, and measure marketing effectiveness.
Where required by law, non-essential cookies will be used based on your consent. You can also manage cookies through your browser settings, although disabling certain cookies may affect site functionality.
4. When information is shared
We may share information with service providers that help us operate the store, including Shopify, payment processors, fulfillment and shipping partners, analytics providers, marketing providers, IT and security vendors, and professional advisers.
We may also disclose information when required by law, to protect rights and safety, in connection with a business transaction, or when you direct us to do so.
5. International transfers
Because we serve customers internationally and use global service providers, information may be processed in countries other than the one where you live. Where required, appropriate safeguards are used for cross-border transfers.
6. Data retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, tax and accounting obligations, fraud prevention, and legal claims.
7. Your privacy rights
Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of certain personal information. You may also have the right to withdraw consent or opt out of certain marketing uses.
To submit a privacy request, email lessissmore@gmail.com. We may need to verify your identity before completing a request.
8. Marketing communications
You can unsubscribe from promotional emails using the unsubscribe link in the message or by contacting us. Transactional and service messages related to your orders may still be sent.
9. Children
Our store is not directed to children who are not legally able to consent to online purchases or data processing in their jurisdiction. We do not knowingly seek to collect personal information from children for marketing purposes.
10. Security
We use reasonable administrative, technical, and organizational measures to protect personal information. No internet transmission or storage system can be guaranteed completely secure.
11. Changes to this policy
We may update this Privacy Policy to reflect changes in our store, technology, service providers, or legal obligations. The latest version will be posted on this page.